
How to Set up a Dedicated Email Sending Domain
A Comprehensive Guide to Setting Up a Dedicated Email Domain for Innovative Horizons
Setting up a dedicated email domain for Innovative Horizons is crucial for maintaining a professional image, improving email deliverability, and ensuring control over your sending reputation. This guide walks you through the importance of dedicated domains and provides step-by-step instructions for setting one up.
In the world of digital communication, having a dedicated email domain is essential for businesses that utilize platforms like Innovative Horizons. This guide will explore what dedicated domains are, why they are important, and how to set one up effectively.
What is a Dedicated Domain?
A dedicated domain is the specific domain from which your emails are sent. Instead of using a generic domain provided by Innovative Horizons, such as messag.sender.net, you can use your own domain, which enhances your brand's professionalism and trustworthiness. For example, instead of sending emails from [email protected], you could send them from [email protected].

Why Use a Dedicated Domain?
Professional Appearance
Using a dedicated domain allows your emails to be white-labeled, meaning they carry your brand rather than a generic one. This not only looks more professional but also helps recipients recognize your emails, increasing the likelihood that they will engage with your content.
Trust and Reputation
Email providers like Gmail, Outlook, and iCloud assess the sending reputation of domains. When you use a shared domain, your sending reputation is affected by the actions of all users on that domain. If someone else sends spam or gets flagged, your emails may also be treated with suspicion. A dedicated domain isolates your sending reputation, allowing you to build trust with email providers and your customers.
Improved Deliverability
Having a dedicated domain can significantly improve your email deliverability rates. Emails sent from a reputable domain are less likely to be marked as spam, ensuring that your messages reach your audience.
Setting Up Your Dedicated Domain
Now that you understand the importance of a dedicated domain, let’s walk through the steps to set one up in your Innovative Horizons account.
Step 1: Access Email Settings
Log into your Innovative Horizons sub-account.
Navigate to Settings.
Click on the Email Services tab.


Step 2: Add a Dedicated Domain
In the Email Services section, find the Dedicated Domain and IP option on the right side.
Click the plus button to add a new domain.
Enter your desired subdomain in the format reply.mydomain.com or contact.mydomain.com. Innovative Horizons recommends using a subdomain for optimal delivery.

Step 3: Configure DNS Records
After adding your domain, you will need to configure DNS records. This may seem daunting, but it is straightforward.
Go to your domain provider (e.g., Squarespace, GoDaddy) and navigate to the DNS settings.
Add the required DNS records as specified by Innovative Horizons. This typically includes MX records and TXT records for verification.
Once you have added the records, return to Innovative Horizons and click Verify Records.

Step 4: Verify Your Domain
After verifying, you should see a confirmation that your records have been successfully added.
If necessary, click Verify Domain again to ensure everything is set up correctly.
Step 5: Set Default Headers
Click on the three dots next to your new domain to set default headers.
Enter your name and the email address you want to appear as the sender for all outgoing emails.
Save your settings.
Step 6: Configure Additional Settings
You can enable click tracking and open tracking to monitor engagement with your emails.
Adjust SMTP settings if needed, and consider assigning authorized users if you have multiple team members sending emails.
Step 7: Domain Configuration
In the Domain Configuration tab, you can specify which domain to use for different scenarios, such as workflows, one-on-one conversations, and email campaigns.
You can also set up multiple domains for various purposes if you send a high volume of emails.
Conclusion
Setting up a dedicated email domain is a crucial step for any business using Innovative Horizons. It enhances your professional image, builds trust with your audience, and improves your email deliverability. By following the steps outlined in this guide, you can ensure that your emails are sent from a reputable domain, giving you greater control over your communication and reputation. If you have any questions or need further assistance, feel free to reach out for help.